Built for connected healthcare operations

Run your clinic.
Care without friction.

elaj ™ brings appointments, patients, scheduling, billing, clinical documents, and public booking into one secure bilingual platform—across every clinic and branch.

Start with elaj ™ Explore the platform
  • Arabic & English
  • Multi-clinic ready
  • Guest patient booking
elaj ™
Clinic workspace
Confirmed

Appointment confirmed

Schedule updated securely within your organization.

Built for multiple organizations
RTL & LTR ready
Multi-country settings
Data stays with your organization

One connected platform

Everything your clinic needs to keep moving

From the first booking request to the final payment and clinical document, operational work stays connected and in context.

Appointments & advanced scheduling

Month, week, or day calendars; filter by branch, doctor, and status; reschedule when permitted. Availability respects branch hours, doctor overrides, leave, exceptions, breaks, and overbooking rules.

  • Calendar views
  • Safe rescheduling
  • Availability hierarchy

Public booking that stays in scope

Patients see only bookable branches, assigned doctors, and valid time slots. Guest booking is standard, with optional account creation and signed slot validation.

  • Guest booking
  • Signed slots
  • Optional account

Connected patient records

Global patient identities, clinic profiles, recent documents, visit history, invoices, and financial visibility—within the appropriate organization and branch.

Billing, payments & POS

Manage services and branch availability, issue printable invoices, take split payments through a cashier workspace, and view real accounting aggregates in your organization’s currency and VAT settings.

Clinical document requests

Create laboratory and radiology order requests with your clinic’s catalogs, draft–issue–cancel workflows, immutable issue snapshots, global document numbers, barcodes, and bilingual A4 printing.

Practical AI assistance

Run medical document analysis on demand for quick summaries and specialist reports, or extract identity fields into empty patient form fields for mandatory staff review before saving.

Appointment journey

From booking request to a confirmed visit

elaj connects the public patient journey with the staff workflow, while rechecking availability before an appointment is written.

  1. Patients choose a valid slot
    Only active, publicly bookable branches and assigned doctors are shown.
  2. Staff review and schedule
    Requests move through pending and confirmed states in the staff workspace.
  3. Notifications follow your rules
    Per-type SMS and email controls support multiple reminder offsets and patient preferences.

Booking workflow · Organization scoped

01
Request
Patient submits
02
Pending
Staff reviews
03
Confirmed
Calendar updated
Effective availability
Validated
Reminder channels
SMS + Email

Clinical documents

Structured requests. Secure records. Clear review.

Laboratory and radiology order requests stay within your organization, with immutable issued snapshots and bilingual print-ready output.

Medical document storage

Lab results, radiology, and prescription files stay within your organization, with PDF and image preview.

On-demand AI analysis

Quick summaries and print-ready specialist reports are generated only when requested.

Audited issuing and printing

Issued clinical requests remain immutable; cancel and reprint actions keep their original number.

Security & control

Every workflow respects its boundaries

elaj is designed around separate organization data, explicit permissions, scoped public booking, and traceable changes across sensitive and commercial work.

Separate organization data

Queries, services, files, and clinical documents stay within your organization.

Role-based access

Permissions control viewing, issuing, cancelling, settings, and rescheduling.

Protected booking

Signed slot tokens and availability revalidation reduce tampering and collisions.

Audit trail

Sensitive patient, payment, POS, document, and privacy actions are logged.

Frequently asked questions

Clear answers about elaj ™

elaj is a bilingual clinic management platform for organizations that connects internal clinic operations with a public patient booking flow.

Yes. An organization can manage multiple clinics, branches, doctors, services, schedules, and organization-level operational settings.

Yes. Guest booking is the default. A patient can optionally request an account during booking without blocking the booking workflow.

Availability follows branch closures, doctor leave, date overrides, weekly schedules, breaks, assignment checks, overlap rules, and a final validation when the booking or reschedule is saved.

Authorized users can manually request medical document analysis for summaries and specialist reports. On the new-patient form, identity fields can be extracted into empty fields and must be reviewed before saving. Both are subject to plan and organization AI settings.

Yes. The system is designed for Arabic and English usage, with organization locale settings and RTL/LTR support for clinical request printing.

The platform includes invoices, POS, payment records, and offline payment workflows. Its payment architecture is online-ready and supports gateway webhooks; online gateway activation depends on your deployment configuration.

Bring your clinic operations together with elaj ™.

Start with a platform designed for connected schedules, clearer workflows, and bilingual care operations.

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